Privacy Policy

1. Introduction

Seditio Group ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.seditio.ie or engage with our cloud computing, SaaS, AI, and web development services.

By using our website or services, you consent to the practices described in this policy. If you do not agree with these practices, please do not use our website or services.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

• Complete our contact form (name, email address, subject, and message)
• Request a consultation or quote for our services
• Subscribe to our newsletter or communications
• Engage with our Sales Wizard tool
• Enter into a business relationship with us

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address and approximate location
• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website or source
• Device information

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These may include:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors interact with our website
• Functional cookies: Remember your preferences and settings

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To deliver our cloud computing, SaaS, AI, and web development services
• To send you relevant communications about our services (with your consent)
• To improve our website and services
• To analyse website traffic and usage patterns
• To protect against fraud and ensure the security of our systems
• To comply with legal obligations

4. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services:

• Google reCAPTCHA: We use Google reCAPTCHA on our contact form to protect against spam and abuse. This service may collect information as described in Google's Privacy Policy.
• Email Services: We use email delivery services to process and send communications.
• Analytics Providers: We use analytics services to understand how visitors interact with our website.
• Cloud Infrastructure: Our services may be hosted on third-party cloud platforms.

These third parties are contractually obligated to protect your information and use it only for the purposes we specify.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context and our legal obligations.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information (subject to legal exceptions)
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing based on legitimate interests or for direct marketing
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

8. International Data Transfers

Seditio Group operates internationally with offices in Ireland and the Philippines. Your information may be transferred to and processed in countries other than your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal information, please contact us:

• Email: info@seditio.ie
• Phone: (032) 383 1944
• Address: MDCT Building Lower Ground Floor Office 1, Cebu City, 6000 Cebu

For EU residents, you also have the right to lodge a complaint with your local data protection authority.

Last Updated: 30 December 2025